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HubSpot’s June 2025 updates bring a wave of exciting new features across its CRM, Marketing, Sales, Service, and Content Hubs. These enhancements are designed to boost team productivity, improve customer engagement, and offer more flexibility for marketers, sales reps, and content creators alike.
From AI-powered chat handoffs to manual scoring of deals and companies, this month’s rollout focuses on giving users greater control, speed, and insight. Whether you're managing campaigns, qualifying leads, supporting customers, or building content, these updates have something to offer.
One of the most exciting updates this month is the ability to integrate HubSpot's AI-powered Customer Agent directly into Rule-Based Chatflows.
What’s new?
You can now program your bot flows to send conversations to your Customer Agent at the most strategic points. This means customer queries can be handled more intelligently, reducing wait times and increasing satisfaction.
How it works:
Why it matters:
This gives your team more control over automation and allows you to balance between human and AI support efficiently.
HubSpot has extended advanced video controls previously reserved for Enterprise users to Professional users of Marketing Hub, Service Hub, CMS Hub, and Content Hub.
New Capabilities Include:
How to use:
Benefit:
This helps increase form submission rates and ensures key messages aren’t missed.
HubSpot’s Content Remix tool now supports bulk actions, saving time for marketers handling multiple drafts.
You can now:
How it works:
Why it matters:
This streamlines your content workflow and allows for faster iteration and refinement.
HubSpot introduces record cloning across all CRM objects including contacts, deals, tickets, and custom objects (Enterprise only). This allows you to duplicate key information quickly while maintaining control over what gets copied.
Highlights:
How to clone:
Use Case Example:
Duplicating a standard ticket for repeated service requests or quickly spinning up similar deals without starting from scratch.
HubSpot now leverages your CRM usage patterns to recommend templates when creating dashboards and reports.
What’s new:
How it works:
Result:
Quicker and easily accessible insights and much more accurate work.
You can now create more property types directly from the object’s index page in the CRM.
New supported types:
How to access:
Advantage:
Faster setup of custom fields without needing to dive deep into settings.
Manual lead scoring is now available in Sales Hub Professional and Enterprise, letting teams tailor scoring logic to match unique business needs.
What’s possible:
Steps:
Benefit:
Leverages sales reps to target more on top funneled opportunities and fast track deal closures.
To improve site performance, HubSpot will now auto-disable unused redirects after 60 days of inactivity (effective September 8, 2025).
What happens:
How it helps:
What’s included in exports:
Why it’s useful:
Reduces dependency on support teams and gives customers better control over their data
What’s changing:
Reason for change:
To focus resources on tools that offer higher flexibility and quality, like Content Remix.
June 2025’s updates from HubSpot reflect a consistent theme: empowering users with more control, automation, and efficiency. These enhancements not only address long-standing feature requests but also lay the groundwork for more intelligent, connected experiences across the customer journey.
Whether you’re in marketing, sales, support, or development, HubSpot’s latest updates offer fresh opportunities to streamline processes and create greater value for your customers.
Stay tuned with CloudCache Consulting for what’s coming next—and in the meantime, explore these updates to unlock the full potential of your HubSpot platform. Read our clients' reviews on Upwork.
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