How we helped our client achieve 116% revenue boost with monday dev Implementation

Our client wanted to improve its product delivery by implementing monday dev and monday work management to replace scattered workflows. By automating sales-to-development handoffs, integrating HubSpot and GitHub, and structuring QA processes, CloudCache Consulting increased project capacity by 30 percent to the client and helped them achieve a 16 percent revenue increase across two quarters. The transformation improved delivery speed, collaboration, and customer satisfaction without adding process overhead.

Monday dev implementation for a Tech Company

About The Company 

Our client is a technology company that builds integrations and custom applications for popular business platforms.

Customer Challenges

As they grew, the misalignment in its internal processes became harder to ignore. What once felt manageable started slowing teams down and creating unnecessary friction.

Disorganized Work Intake

Requests were coming in from all sources with no single place to track or manage them.

• Development requests arrived through emails, Slack messages, and informal conversations
• Important requirements were often incomplete or misunderstood
• Developers spent time clarifying tasks instead of building solutions

Slow Transition from Sales to Development

The gap between closing a deal and starting development caused avoidable delays.

• Sales teams manually followed up with Finance to trigger invoicing
• Developers were unaware when payments were completed
• Project kickoffs were delayed by weeks, sometimes longer

Limited Visibility Across Teams

Each team worked with partial information, leading to misalignment.

• Developers had little context on customer expectations
• Client-facing teams struggled to provide accurate project updates
• Project managers lacked a clear view of workloads and bottlenecks

Manual QA and Feedback Tracking

Quality checks and feedback were handled through manual processes.

• Bugs and issues were reported through emails or documents
• No direct connection between feedback and development tasks
• Fixes were delayed due to unclear ownership

Solutions (What We Built)

We introduced a custom solution of monday dev alongside monday work management to bring structure without forcing the team into rigid processes. The focus was on clarity, automation, and shared ownership.

Central Place for Development Work

All development activity was moved into a single system.

• Custom workflows in monday dev were built to reflect how Our client actually works
• Standard sprint boards helped teams prioritize tasks clearly
• Automated intake forms ensured requests arrived with the right details

Automated Sales-to-Delivery Pipeline

The handoff between teams was redesigned to remove manual steps.

• HubSpot CRM was integrated with monday dev to sync deal data
• Invoice generation alerts were triggered automatically for Finance
• Once payment was confirmed, projects were assigned directly to development sprints

Better Collaboration Through Integrations Across Teams

Teams no longer needed to jump between tools to stay informed.

• GitHub was connected to track commits and pull requests within Monday dev
• Shared boards gave Sales and Support real-time project visibility
• Automated notifications reduced follow-ups and status meetings

Structured QA and Feedback Handling

Feedback and issue tracking became part of the workflow, not an afterthought.

• QA issues were submitted through structured forms
• monday dev and monday service were connected to route tickets automatically
• Developers received clear, actionable feedback with defined ownership

The Results:

Within a short period, the changes started to show clear results. Teams worked with more confidence, projects moved faster, and leadership gained better control.

• 30% boost in project capabilities due to enhanced planning and improved visibility
• Faster project kickoffs by removing manual approvals and handoffs
• 16% revenue growth in the first quarter after implementation
• Additional 9% revenue increase in the following quarter
• Higher customer satisfaction due to faster delivery and clearer communication

Technology and Tools Used:

• Monday dev
• Monday work management
• HubSpot
• GitHub

Final Words

For the client, this was not just a process upgrade. It was a shift in how teams worked together. Developers gained focus, managers gained visibility, and customers gained confidence. By choosing a platform that adapted to their way of working and implementing it thoughtfully, We created a foundation for steady growth. This kind of outcome is possible when technology is implemented with real business understanding, practical automation, and a long-term partnership mindset.

CloudCache Consulting provides monay.com consulting services worldwide. You can check out our happy clients’ reviews on Upwork.