Our client is a Canada-based leading sports and fitness training company with a large customer base of athletes.
They specialize in providing fitness courses, consulting, and workshops designed to enhance fitness training in soccer. They aim to educate and inspire coaches by sharing the latest scientific knowledge on best practices. They offer tailored courses to meet specific needs and purposes, and the webshop sells books on topics such as nutrition and rehabilitation.
They work on creating a community of coaches passionate about improving the fitness aspect of soccer. Their specialities include individual training, football trainers, soccer coaches, and the renowned fitness expert Jens Bangsbo.
Our client faced challenges managing the athlete's booking sessions, cancellations, and tracking their day-to-day activities. They had a manual process for managing athlete bookings and payments.
Below are the main challenges our client was facing:
We held meetings with the client to understand their requirements and needs thoroughly. Then we implemented Salesforce Experience Cloud along with the integration of Quickbooks online and Stripe, the payment gateway.
Achieved solutions for the client were :
Implementing Salesforce Experience Cloud and integrating with QuickBooks and Stripe has resulted in a self-service system for our client.
The benefits of this implementation to our client were:
Salesforce Experience Cloud, QuickBooks, Stripe
The implementation of Salesforce Experience Cloud, along with the integration with QuickBooks and Stripe, has been a big help for our client, resulting in increased revenue for the company. The result was a significant improvement over the previous manual and email-based processes.
CloudCache Consulting was the best choice for clients when implementing the Salesforce Experience Cloud. We provide comprehensive solutions and a seamless experience for clients with our AppExchange resources. Get in touch with us today.