Our client is a digital advertising network that specializes in connecting pharmaceutical and healthcare brands with niche audiences. Established in 1999, our client is the longest-serving digital advertising network in the healthcare and pharmaceutical sectors.
With more than 85 exclusive relationships with leading healthcare publishers, medical societies, and associations, our client provides unparalleled access to healthcare professional and consumer audiences. Through their unique marketing platform, they help their clients to reach their target audiences effectively and efficiently, making them a trusted partner in the healthcare and pharmaceutical industries.
The client wanted to automatically create a ticket in Zendesk when an opportunity was created in Salesforce. For this, the client had a business requirement to integrate Salesforce and Zendesk.
The challenges they were facing:
CloudCache Consulting, a leading Salesforce integration solutions provider, understood their issues and suggested a custom integration using Zendesk APIs.
using our Salesforce Professional Resources, we suggested the following solution steps to them.
With the integration of Salesforce and Zendesk, the client could automate their workflow and ensure that important information was being tracked.
The custom integration created by us allowed the client to
Salesforce, Zendesk, Zendesk API
The custom integration solution provided by CloudCache Consulting has enabled clients to automate their workflow, improve team communication, and save time. With the Salesforce and Zendesk integration, clients can efficiently manage their opportunities and ensure that important information is captured and stored in Zendesk.
The client is extremely satisfied with the results and the custom solution provided by CloudCache Consulting. If you are looking for Salesforce Implementation or wanna utilize our Salesforce Professional Resources as well, feel free to contact us today.