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January’s HubSpot updates do not imply to impress at first glance, and that is probably intentional. There is no single feature here that changes how the platform looks or how it is marketed. What changes is how it behaves once teams are already deep into their workday.
These updates reduce clicks, clean data, improve visibility, and help teams spend less time fixing systems and more time using them.
Below is a clear breakdown of the new HubSpot updates released in January 2026.
Products: All HubSpot products and tiers
For years, account-level visibility has been a known gap in HubSpot, especially for teams practicing account-based marketing or complex B2B sales. That gap is now closed in a meaningful way.
Form submissions from all contacts associated with a company now appear directly on the company record timeline. Instead of opening multiple contact records to understand engagement, teams can finally view form activity in one consolidated place.
This change has immediate impact for:
The workflow is straightforward. Navigate to the company record, open the Activity tab, and filter Contact Activity by Form Submissions. No configuration required.
Products: Available to customers using HubSpot credits
Buyer intent tracking is powerful, but manual management often turns it into a maintenance task. January’s update introduces rule-based toggles that automatically start or stop tracking companies based on defined criteria.
Admins can now configure intent tracking rules tied to:
The practical benefit here is database discipline. Companies can stop consuming credits once they convert to customers and automatically begin tracking when they enter a high-priority stage. No manual toggling. No forgotten rules.
This is one of those updates that quietly saves money and time at scale, especially in large portals with thousands of companies.
Products: Service Hub Professional and Enterprise
Service teams search constantly. Tickets, customers, statuses, owners. Until now, repeating those searches meant rebuilding filters each time.
The Help Desk now displays the three most recent searches directly within the search popover. Clicking one instantly re-runs the same query with identical filters.
It is a small update, but it removes repeated effort throughout the day. Over weeks and months, that adds up. Service teams working in high-volume environments will feel this improvement almost immediately.
Products: Most HubSpot tiers with access to Breeze agents
The Breeze agent inbox has evolved from a simple activity feed into something closer to an operational command center.
New filtering options allow users to narrow inbox items by:
For admins and super admins, an additional toggle allows switching between personal items and all portal-level activity. This is critical for governance and troubleshooting.
Previously, busy inboxes required scrolling and guesswork. Now attention can be directed to what actually needs intervention.
Products: All HubSpot products and tiers
Reporting is often consumed in meetings, not just dashboards. The report viewer now supports:
This matters when presenting to leadership or clients. Removing unnecessary interface elements helps stakeholders focus on the data itself, not the tool displaying it.
While subtle, this change improves how HubSpot reports function in real business conversations.
Products: Professional and Enterprise subscriptions
As HubSpot portals mature, report libraries grow fast. Finding the right report becomes inefficient, especially in shared environments.
Custom views now allow users to create filtered lists of reports and dashboards based on:
Views can be pinned as tabs, shared with teams, or kept private. This restores order to reporting libraries without forcing teams to rename or reorganize existing assets.
For operations teams managing hundreds of reports, this update removes daily friction.
Products: All hubs and tiers
The File Manager now supports marquee selection in grid view, allowing users to drag-select multiple files and move them into folders in one motion. In list view, selected files can still be dragged after checkbox selection.
Content teams managing large asset libraries will immediately notice the difference. What once required dozens of clicks now takes seconds.
Marquee selection works only in grid view, which is a limitation, but still a meaningful improvement over the previous experience.
Products: All hubs and tiers
Import errors caused by date formatting are common and frustrating. HubSpot now automatically detects date formats based on the uploaded file rather than relying on portal defaults.
Supported formats include:
This reduces failed imports and manual cleanup. Files with inconsistent formatting still require correction, but the most frequent source of errors is now addressed.
For RevOps teams handling recurring imports, this update saves time every week.
Products: All HubSpot products and tiers
Managing object associations has historically required navigating multiple settings screens. January’s update centralizes this work within the Data Model view.
Admins can now:
All actions are accessible from Data Management > Data Model. This reduces cognitive load and improves governance without requiring developer support.
Products: Marketing Hub, Sales Hub, Service Hub, Data Hub, Smart CRM at Professional and Enterprise
Workflow visibility improves significantly with the new CSV export capability. Teams can now export:
These exports support auditing, debugging, compliance reviews, and performance analysis in external tools like Excel or Google Sheets.
For organizations with complex automation, this feature fills a long-standing reporting gap.
Products: Marketing Hub, Sales Hub, Service Hub, Data Hub, Smart CRM, Customer Platform at Professional and Enterprise
Workflow delays can now exclude weekends. A one-day delay triggered on Friday executes on Monday, not Saturday.
This solves a common operational issue:
This feature excludes weekends only and does not account for holidays or business hours, but it still removes a major pain point.
Products: Starter, Professional, and Enterprise Customer Platform
The lifecycle stage can now act as a controlling property for conditional logic. When a record enters a specific stage, relevant fields can automatically appear and become required.
Example use cases include:
Products: All hubs and tiers
Property creation is no longer confined to Property Settings. Users can now create:
These can be created directly from index pages or during imports. Users can switch between manual creation and Breeze-assisted creation depending on complexity.
This keeps admins focused on the task at hand without unnecessary navigation.
Products: Public beta for all HubSpot products and tiers
CRM data changes over time. Associations become outdated. Cleaning them up used to be slow or developer-dependent.
Now users can select up to 100 records from an index page, review all associations in a structured view, and remove incorrect relationships in bulk. Filters help isolate specific association types or labels.
This is a major step forward for ongoing data hygiene.
Products: Public beta for all hubs and tiers
Admins can now define default values that apply automatically when records are created via manual entry, workflows, or APIs.
This eliminates repetitive data entry and allows teams to retire initialization workflows that existed solely to populate default values.
Some property types are excluded, including calculations and rollups, but for standard properties this feature brings immediate efficiency.
CloudCache Consulting helps businesses with its HubSpot Consulting services. You can check out our clients' reviews on Upwork as well.
In January 2026, HubSpot released a series of practical updates across Sales Hub, Marketing Hub, Service Hub, Smart CRM, Data Hub, and the Customer Platform. The most notable changes include company-level visibility for form submissions, rule-based automation for buyer intent tracking, business-day workflow delays, bulk association cleanup, default property values, and expanded reporting controls.
The January 2026 updates span nearly every HubSpot product, but Sales Hub, Marketing Hub, Service Hub, and Smart CRM saw the most operational improvements. Marketing Hub and Sales Hub benefit from better workflow delays, lifecycle-based property logic, and workflow export capabilities. Service Hub gains productivity improvements like recent help desk searches. Smart CRM and Data Hub receive deeper data model controls, bulk association management, and default property values, which directly affect system stability and reporting accuracy.
Several updates directly address long-standing data quality challenges. Lifecycle stage can now trigger conditional property logic, ensuring critical fields are completed at the right time. Default property values reduce inconsistent data at record creation. Bulk association review allows teams to clean up incorrect relationships at scale. Together, these changes reduce the need for after-the-fact cleanup and help enforce standards while users are actively working in the CRM.
Workflows received meaningful functional upgrades, especially for teams managing complex automation. Delays can now be configured using business days, preventing actions from triggering on weekends. Workflow enrollment and action logs can be exported to CSV, making auditing and debugging far easier. These updates are available across Marketing Hub, Sales Hub, Service Hub, Data Hub, and Smart CRM at Professional and Enterprise tiers, and they significantly improve transparency and control.
HubSpot now shows form submissions from all associated contacts directly on company records. This update gives account-based teams a clearer view of engagement without needing to open multiple contact profiles. Sales and marketing teams can assess interest at the company level, spot patterns in form activity, and make better decisions during qualification and outreach. This feature is available across all HubSpot products and tiers.
Admins and RevOps teams benefit from several behind-the-scenes improvements. Association management is now handled directly in the data model, property creation can happen outside of settings, date formats are auto-detected during imports, and report libraries can be organized using custom views. These changes reduce administrative overhead and make HubSpot easier to govern as portals scale.
CloudCache Consulting helps organizations translate HubSpot’s new features into practical business outcomes. This includes configuring workflow logic with business-day delays, enforcing lifecycle-based data rules, optimizing CRM associations with real operational needs. With deep HubSpot expertise, CloudCache Consulting ensures these updates are implemented cleanly, without disrupting existing systems, and that internal teams understand how to use them effectively.
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